Swinton appoints CDL for software
2nd February 2016

Swinton has appointed CDL as its new insurance software supplier. CDL was appointed following a detailed review and will provide Swinton with a single IT platform that will replace several legacy systems.  The software provider was chosen “ … due to its track record of implementing proven IT systems in the broker market”.    

Swinton and CDL will begin the roll-out this year and plan to replace all legacy systems with the new platform by the end of 2017. The ongoing contract and relationship with SSP will continue for the foreseeable future.

Gilles Normand, chief executive of Swinton Insurance, says, “The investment in a new IT platform is part of our strategy to simplify our operations and remove complexity from everything we do in order to make things easier for our customers.  

“Given the ever-changing requirements of customers, some of our legacy IT systems were no longer fit for purpose.  The new system will enhance the way we interact with customers across our branch, telephony and online channels.” 

 
 
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